From time to time it may become necessary to power cycle your system to clear error codes and ensure correct operation. This guide will help walk you through power cycling the various equipment at your home.
Step 1- Turning the solar off
Please locate the switch that turns off the DC power from the roof. It will look something like this:
Turn this knob into the "off" position by turning it counter clockwise, or to the left.
Step 2: Turning the AC power off
Locate the solar breaker inside of your main service panel and turn that breaker off.
Your main service panel may look like this:
Please locate the "Solar breaker" that will typically be labeled similar to this:
Turn the solar breaker into the off position, this will be the opposite direction than the the rest of the breakers are facing in the main service panel. In the photo above, the breaker is in the "off" position.
Step 3: System off
Leave the system in the off position with both AC and DC (panels and main power) completely off for 10 minutes total. This time will help clear the error codes that are temporarily stored in the equipment.
Step 4: Powering the system back on
Repeat steps 1 and 2 above in the following order:
- Turn the AC solar breaker back into the "on" position, make sure it matches the direction of the rest of the breakers in the main service panel.
- Turn the DC switch back into the "on" position, or pointing to 12 o'clock.
Step 5: Verifying production
Now we need to make sure the inverter turns back on fully. This can take several minutes to fully power up. The main thing to keep an eye on is the power production light near the screen. It will look similar to this:
As long as the green light comes on and stays on you are good to go!
Step 6: If the green light does not stay on
Monitor the screen on the inverter and if you notice any error codes or red lights, please document them both and contact the service department and we will further assist you with your issue.